Privacy Statement
Privacy Statement
At The Merchant Brokers, your privacy is of utmost importance to us. We are committed to safeguarding the personal and financial information you entrust to us. This Privacy Statement outlines how we collect, use, disclose, and protect your information, ensuring transparency and your confidence in our processes.
Information We Collect
When you engage with The Merchant Brokers, we may collect personal and business information to deliver our payment processing, POS systems, and related services effectively. The types of information we collect include:
» Personal Identification Information: Name, email address, phone number, business name, and address.
» Financial Information: Bank account details, payment card information, transaction histories, and processing data.
» Technical Information: IP address, browser type, device details, and usage statistics when you visit our website or use our online services.
How We Use Your Information
We use the information collected to:
» Provide you with payment processing, point-of-sale, and related services.
» Process your transactions securely and efficiently.
» Offer customer support and respond to inquiries.
» Improve our products, services, and user experience.
» Communicate with you about updates, promotions, and news relevant to your business.
» Comply with legal and regulatory requirements.
How We Protect Your Information
We take the security of your personal and financial information seriously. Our systems are secured using industry-standard encryption and security protocols, ensuring that your data is protected from unauthorized access, disclosure, or misuse. Our security measures include:
» Encryption: All sensitive data is encrypted during transmission and storage.
» PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI-DSS), ensuring your payment data is handled securely.
» Access Control: Only authorized personnel have access to your data, and we implement strict internal policies to prevent unauthorized use.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
» With service providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., banks, payment gateways, and software providers). These providers are required to handle your information securely and in accordance with our privacy policies.
» Legal compliance: We may disclose your information if required by law or in response to a valid legal request.
» Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, but it will remain subject to this Privacy Statement.
Your Choices and Rights
You have the right to control your information. You may:
» Access and request a copy of your personal information.
» Request that we update, correct, or delete your information.
» Opt out of marketing communications by following the instructions in our emails or by contacting us directly.
» Restrict or object to the processing of your data under certain conditions.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your online experience. Cookies help us analyze website traffic, understand user behavior, and improve our services. You can control your cookie settings through your browser, but disabling cookies may impact your ability to use certain features of our website.
Third-Party Links
Our website may contain links to external sites that are not operated by The Merchant Brokers. Please note that we
are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any external websites you visit before sharing your personal information.
Changes to Our Privacy Statement
The Merchant Brokers reserves the right to update or modify this Privacy Statement at any time. We will notify you of any significant changes by posting the updated policy on our website, along with the date of revision. Your continued use of our services after such updates signifies your acceptance of the revised Privacy Statement.